Careers at Calm Mediation

Currently hiring:

Mediation Case Coordinator

Documents: Job Description, Equality Monitoring Form

Post: Mediation Case Coordinator, 36 hours per week
Pay: £24,000-26,000 according to experience
Location: Camberwell SE5
Responsible to: Neighbour Service Manager
Probation period: 6 months.
Benefits: Pension contributions. Interest free loan for travel season ticket.

About the Service and the Role

Calm Mediation is a charity providing mediation and conflict resolution to the community dealing with disputes such as noise, anti-social behaviour and shared spaces. Governance of the service is by the Board of Trustees.

Calm Mediation is seeking a dynamic, resourceful Mediation Service Case Coordinator to continue to build on this reputation for excellence, working with a variety of organisations in the community, statutory and public sector.

The Mediation Case Coordinator will be responsible for the management of mediation referrals, case information, oversee a team of volunteer mediators for allocation of casework and have supervision and development responsibilities for up to 20 volunteers. You will be involved in the promotion of the service, maintaining referral channels, meeting referral targets, complying with relevant standards and running an efficient case management process.

The post holder should have experience/understanding of mediation practice. Flexible hours and Time off in Lieu are the working practice. Hours of work will involve occasional weekends and evenings. Please submit your completed application form outlining your suitability for the post to [email protected]

Deadline for applications: 22 February 2021
Interview: TBA


Restorative Service Coordinator

Documents: Job Description, Person Specification.

To apply for this post, click here to be redirected to Charity Jobs.

Fixed term contract until March 2023
Part time, flexible (28hrs per week), £24,000 per annum (pro rata £30,000) 

As a key partner of the London Victim & Witness Service, Calm Mediation are the main provider of Restorative Justice services in London. We are seeking an experienced Restorative Justice Practitioner to coordinate the pan-London RJ Service.  The RJ Coordinator will be the first point of contact for all referrals into the service and will manage a busy and varied case load.  The RJ Coordinator will be responsible for progressing referrals including risk assessments, liaison with referrers, police, probation, and prisons and overseeing and supporting our team of volunteer practitioners who facilitate the casework.  

Applicants will be registered RJ practitioners of Intermediate or Advanced level and have a varied experience of complex and sensitive case work.  Experience of supervising volunteers and knowledge of Salesforce is desirable. The successful applicant will be supported in their professional development.  There will be opportunity for occasional facilitation of case work, relevant training and Continued Professional Development.  

The position is a desk-based role at Calm Mediation Head Office in Camberwell, Greater London but due to COVID 19 lockdown restrictions, applicants will be required to work from home for the immediate future. 

To apply for this post, click here to be redirected to Charity Jobs.

Successful applicants will be subject to a DBS check.
Closing date for applications: 31
st March 2021
Interviews: TBC
Start Date: TBC

From time to time, Calm Mediation deals with vulnerable people, therefore, the successful applicant to any post will be subject to a DBS check, which must result in a positive outcome.