Volunteer Neighbour Mediator Role

Role Type: Volunteering (12 months commitment, renewed annually) 
Reporting To: a member of Calm Mediation’s Neighbour Mediation Service Team 
Office Location: Calm Mediation, 92 Camberwell Road, London, SE5 0EG
Expenses: Approved out-of-pocket expenses reimbursed  



In this role, you will be part of a panel of enthusiastic volunteers, with the opportunity to make a difference in communities and contribute to case studies to promote the effectiveness of the service. As part of the service, we offer ongoing support through 1-to-1 and group supervisions.  This will give you the opportunity to reflect on your cases and how to effectively develop your skills, ensuring you have all the support you need. 

You will be gaining CPD (Continued Professional Development) points, verified by the College of Mediators, contributing to any existing requirements you may have. 


Volunteer Community Mediator Role Expectations  

Calm Mediation is affiliated to professional bodies in the conflict resolution sector and, as such, it is a requirement to maintain the standards of our service provision. To ensure that our practitioners are working to a high standard and continue to develop their skills, we provide ongoing support and development. Each year, we require you to attend:   

  • 3 or more sessions from our annual program of development workshops 
  • 1 or more group supervision  
  • 1 one-to-one supervision, 

To be part of the service you should have sufficient flexibility to meet the minimum practice requirements of:  

  • 12 practice hours per annum (this is usually 2-4 cases) 


These are the basic guidelines and we welcome your enquiry to discuss them in more detail. Any questions, contact Heather Loebl, Training and Volunteer Manager, on training@calmmediation.org or 020 7603 4440. 

If you are not already familiar with it, you might like to read about the Community Mediation training path  http://www.calmmediation.org/community-mediation/training/