Conflict Resolution Training
Our training will equip your people to prevent and effectively manage everyday conflicts to benefit their wellbeing and customer satisfaction. People who are adept at conflict management can contribute to a healthy, inclusive culture in which people can thrive. We can partner with you to:
Outstanding value for money
Challenging & rewarding
Exceptional Experience
Responsive to your needs
Below you will see examples of training we deliver regularly that may be suitable for your team, but we can also design something specific to suit your circumstances. This could be anything from a short practical communication skills workshop to a 5-day course. Please get in touch to discuss your needs.
6-day accredited course (level 3, 9 credits) with Open College Network London.
Highly suitable for trades unions, larger employers setting up in-house mediation schemes, and HR departments for example.
Teaches an effective method for addressing workplace conflict. Includes tools and techniques that will develop delegates’ communication skills, empathy and collaborative working.
- We can also provide ongoing development for trained workplace mediators to keep their skills sharp.
6-day accredited course (level 3, 9 credits) with Open College Network London.
Highly suitable for housing officers, mediation providers, local government staff or faith leaders, for example.
Teaches an effective method for addressing community conflict. Includes tools and techniques that will develop delegates’ communication skills, empathy and collaborative working.
- We can also provide ongoing development for trained mediators to keep their skills sharp.
4-day accredited course (level 3, 4 credits) with Open College Network London.
Ideal for organisations supporting those harmed by crime or supporting offenders.
Your team will learn how to support people to move forward in the aftermath of crime.
Calm Mediation's award-winning Peer Mediation Service partners with schools and colleges to train students to mediate conflict among their peers. Please see our Peer Mediation page for full details.
Let's discuss your needs and how we can help.
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Team Contact Information
Our high quality training at competitive prices offers excellent value for money. Your staff will learn from expert conflict resolution practitioners with an enthusiasm for what they do and a willingness to share their insights. They keep delegates engaged and active in a supportive learning environment.
To get the ball rolling:
"The training was thorough and very well paced. I liked the fact that there was also the opportunity to practice the skills via role play."
Workplace Training Delegate
" I thought it was an excellent course. The combination of theory and practice worked very well. I had come across some of the concepts before but realise that I had previously only touched the surface."
Community Training Delegate
"The training was excellent, the enthusiasm from the facilitators was remarkable. Six day course, if this is what you want to do, you won’t be bored. Excellent, thank you."
Community Training Delegate
"The training was easy to understand and I will find it easy to implement in my working and personal life. The training was not boring because they used activites and role plays that made it easier to visualise.
Workplace Training Delegate
"The training gave me a wider understanding of how to manage clients expectations, made me think about my own prejudice towards people and situations and how to change my thoughts from negative to positive. Over all it was a learning curve for me."
Community Training Delegate
"It was clear, quick pace, practical focused learning. Good trainers who knew the subject."
