At Calm Mediation, we know that neighbour disputes rarely stay small for long. A barking dog, a disagreement over a boundary, or noise in shared spaces can quickly become a source of serious conflict — particularly in social housing settings where tensions may already be high.
That’s why we were excited to spend the day at Gatehouse Chambers, delivering a full-day training session in Neighbour Mediation to a group of barristers and legal professionals. Led by our experienced Neighbour Mediation Co-ordinator Camille Prive and trainer Kamlesh Singal, the session focused on giving participants the tools to support neighbours in resolving disputes early — through calm, confidential dialogue rather than confrontation or court.
Swapping the Legal Mindset for the Mediator’s Chair
For many of the participants, the biggest challenge wasn’t learning new techniques — it was shifting mindset.
“It was really interesting to see the transition,” said Camille Prive. “They’re so used to advising, interpreting the law, and steering outcomes. But mediation is the opposite — it’s about holding the space, letting people talk, and helping them find their own solutions.”
The day was highly interactive, with role plays and practical exercises that encouraged participants to step into the mediator role and reflect on how it differs from their legal work.
“They were really engaged — lots of questions, lots of participation,” Camille added. “The role plays helped ground the theory and gave people space to try things out, then reflect and refine their approach.”
Why Neighbour Mediation Is More Urgent Than Ever
The training also spoke to a much broader issue: the growing pressure in the UK’s housing sector. This frustration can easily spill over into conflict between neighbours — which, left unresolved, becomes costly, time-consuming, and emotionally draining for everyone involved.
Mediation offers a better way:
- It allows residents to talk, be heard, and find their own way forward
- It helps landlords and councils resolve issues early and informally
- It reduces stress, builds trust, and improves long-term tenancy retention
- And importantly, it avoids court — saving time, money, and relationships
A Positive Day With Lasting Impact
By the end of the session, the group had not only explored the principles of neighbour mediation — they’d experienced them. The shift in thinking was clear, and many left with a new appreciation for how mediation could complement their legal work and help them support communities more effectively.
We’re grateful to Gatehouse Chambers for hosting us and to all who attended with such openness and enthusiasm.
Interested in mediation training for your organisation or team?
We offer bespoke programmes in neighbour, workplace, and community mediation — perfect for housing providers, councils, legal professionals, and frontline workers.
Contact us here to find out more.
