If you are a Housing Professional who is dealing with a disputes/ASB on your patch we would like to explore whether mediation could help. The Neighbour Mediation Service team will be making themselves available to hear what challenges you are facing and share some past success stories. The next drop-in session will be held online on Thursday 25th July.
Join Our Drop In Session
Our office team will be there as well as two highly experienced mediators to answer questions on how mediation could help with your active cases and advise you as to whether mediation would be appropriate, and the referral process. We would kindly ask that personal details (names, addresses etc.) remain confidential and are not shared during the drop-in session. Here is the Microsoft Teams link.
Please join us on Thursday 25th July 2024 starting at 2pm but feel free to drop in any time before 3:30pm.
Meeting ID: 360 247 084 083
Passcode: Y3XsJy
About our Neighbour Mediation Service
We have several partnerships with Housing Associations and Councils and receive between 150 – 200 referrals a year and offer a high-quality mediation service for members of the community in conflict.
Our team trains and supports a fantastic team of 70+ volunteer Neighbour Mediators who facilitate communication between parties in dispute by bringing them together to discuss their issues with the goal of reaching an agreement on how to move forward in a positive way.
As an accredited training provider (accredited by Open College Network) many of our volunteers are trained in house. Other volunteers are accredited by CEDR (Centre of Effective Dispute Resolution) amongst other accredited training providers.
Noise complaints are the most common dispute factor we deal with, but we also deal with a wide range of other issues including Verbal Abuse/Altercations, Harassment, Parking, Boundaries, Bins, Pets, Smoking, Cooking smells, Gardens, Discrimination and much more.
Our interventions relieve strain on Housing organisations by preventing costly legal action, and freeing up the time of housing professionals who are often overwhelmed by repetitive ASB calls and complaints.
Further reading:
Information page for housing clients
Information page for referrers and other professionals
Information page you can share with private landlords
We also offer bespoke organisation development as well as workplace mediation
