Neighbour Mediation Service
Calm Mediation provides trained mediators to address disputes between neighbours, or in neighbourhoods, quickly and constructively. We support neighbours and communities on a wide range of issues. In 2022/23:
Since 1987, we have assisted hundreds of people every year to resolve disputes with their neighbours or in their neighbourhood.
Housing associations and borough housing departments across London and the Home Counties have contracts with us to provide their residents with independent conflict resolution support. We are the largest provider of these services in London.
Our team of around 70 trained mediators volunteer their expertise for community benefit. They undergo regular training and supervision with us to ensure a high-quality service.
Mediation works
Time and cost effective
Mediation can take as little as three and half hours in total and could resolve disputes that have been ongoing for years.
35 years experience
Skilled mediators
"The mediators provided exactly the safe space that was needed for everyone to feel they could express themselves and - after a few bends in the road - to reach a peaceful and amicable conclusion. I think we all feel considerably lighter as a result."
London resident
"Excellent service from beginning to end."
London resident
"The Calm Mediation team were great and have done all they can do to help me which I very much appreciate. It has given me a percentage of calm in dealing with issues with my neighbour."
London resident
"Calm Mediation were professional, responsive, understanding, considerate and proactive in support us in resolving the conflict."
London resident
"Very friendly and professional mediators. It was very helpful when they stepped in in right moments."
London resident
"The whole experience from Calm Mediation was very positive. They make you feel very comfortable very informed and safe. They really helped to resolve the problems for me, and the situation is much better now thanks to everyone at Calm."
