In April 2019 Victim Support launched the London Victim & Witness Service providing a range of
support services to victims of crime in London, including Restorative Justice. Calm Mediation were commissioned by Victim Support as a key partner of the London Victim and Witness Service to deliver the Restorative Justice Service from 1st April 2019 until October 2024.
The aim of the service is to offer Restorative Justice to victims of crime as an entitlement of the
Victim Code of Practice and to deliver a quality, victim-led service to assist victims in finding a
positive way forward from the impact of crime. Restorative Justice is a process that empowers victims by giving them a voice. The process provides the opportunity for the victim to enter into communication with the offender, either
face to face, via shuttle communication or letter, to explain the real impact the crime has had on
them and others. For offenders, the experience can be extremely profound as it confronts them
with the personal impact of their crime.
Read the rest of our Restorative Justice 2019-2020 report:
