Calm Mediation, 92 Camberwell Rd, London, SE5 0EG
Restorative Justice Service

Have your actions harmed someone else?

We can sometimes find it difficult to find a positive way forward when we have harmed someone through crime or conflict.

It may be that someone you have harmed has come forward to request restorative justice with you.

You may want to...

acknowledge the harm that you have caused.
better understand how your actions have impacted others.
let the person you have harmed know the steps you are taking.

What is restorative justice?

Restorative justice (RJ) gives you the opportunity to communicate with the person you have harmed. It gives you a chance to understand the personal impact your actions may have caused and accept responsibility.

Restorative justice gives participants a voice, providing a safe space to meet or communicate with those who have been affected by crime and conflict. This could be indirectly via a letter or directly in a face-to-face meeting.

The process can be profound and empowering for those who take part.

Step 1

Our case coordinator will contact you (or your offender manager, if you are in prison) for an initial conversation.

Step 2

You will be assigned two facilitators who will arrange a first meeting with you.

Step 3

Your facilitators will listen to you and guide you through each step of the process, making sure you feel safe and supported.

Restorative justice facilitators are impartial and do not take sides. All participants are treated fairly, with dignity and respect.

Frequently Asked Questions

RJ is voluntary. Both victim and offender need to be willing to take part in the process. If you do decide to take part and later change your mind, you can withdraw at any time. You will have the opportunity to meet with your RJ facilitators who will explain the process, answer any questions you may have and give you time to decide if RJ is right for you.

The safety and welfare of all participants is our primary concern and we understand that each situation has individual circumstances. Your facilitators will listen and respond to any concerns you may have and take time to talk them through with you. We undertake regular risk assessments and RJ will only progress if it is safe to do so.

Restorative justice is separate from any legal proceedings and will not affect sentencing. It is likely RJ will only progress after sentencing has taken place.

RJ can take place in prisons as well as in the community. We will speak to your offender manager to arrange for your facilitators to visit you in prison. If the RJ process progresses to a face-to-face meeting, we will arrange for the meeting to take place at the prison.

You can contact us for an informal conversation, or you can complete a self-referral form and we will contact you. If you are in prison or subject to Probation licence conditions, please speak to your offender manager. They can make a referral on your behalf by accessing our page for supporters and professionals.

Start a referral

To further explore your RJ options please complete this self-referral form.

Once the form opens, please download/print, complete in full and return it to:

Team Contact Information

9am - 5pm, Monday to Friday, with out of hours appointments available.

What our clients say about our service:

"I felt supported and safe throughout the whole process"

RJ Service User

"Thank you so much for making the meeting happen, it was extremely emotional"

RJ Service User

"Calming and caring, which was what I needed"

RJ Service User

"I thought the Facilitators were both absolutely fantastic"

RJ Service User

"The staff were very patient and kind and helped guide me through"

RJ Service User

"Truly caring and supportive throughout"

RJ Service User
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