Conflict Resolution Training
We offer high-quality affordable skills training leading to an accredited qualification and possible volunteer panel membership.
Our training is led by qualified trainers who are also experienced, accredited practitioners. Past delegates have appreciated their willingness to share their enthusiasm, experience and insights. Longer courses cover both theory and practice, with reference to real case scenarios.
Following successful completion you might develop your skills by volunteering in one of our services. Upcoming courses are:
First, complete our OCN-accredited Community or Workplace Mediation Skills course. Then you will need to do our half-day Induction. Together, these will give you the skills and information you need to be part of our volunteer mediator panel, helping to deliver our services alongside experienced co-mediators. There is further information on this page about the benefits of being a volunteer practitioner with us.
Once you have gained case experience you might like to do our conversion course to Workplace or to Community Mediation.
If you would like to join our panel of volunteer practitioners, you will need to complete our Induction course. These are about 3 hours each. This is because we operate a co-practitioner model and we want everyone to be familiar with our methods, including CPD and Supervision opportunities.
In order to ensure that our 6 day courses are right for you, we have a short, informal interview with you before confirming your course booking.
Yes, of course. Our courses usually have a mix of people - some who want to volunteer with us, some who don't.
Our open courses are usually delivered at regular intervals, but please email us at training@calmmediation.org to register your interest in your preferred course.
Alternatively, if you plan to use your skills in a professional setting, why not explore whether your employing organisation might like to commission dedicated training from us. See our page on bespoke training.
Yes. Our six-day courses are accredited by OCN London which ensures they meet a required standard. Many mediators trained by us over the years have gone on to practice with other providers as volunteer and paid mediators.
Before & during our training we ask attendees to let us know about any allergy or dietary requirements and other personal needs.
We aim to be flexible but do operate a cancellation policy as we rely on attendee numbers for the courses, both to ensure effective practice exercises and to cover our course costs. Do get in touch if you have a specific query.
We sometimes accept volunteers who help us with various support tasks. Sometimes these opportunities lead to paid work with us or elsewhere. We ask that you would be available for a regular or specified timeframe to complete agreed work. Please email us at training@calmmediation.org to express your interest.
Please complete this no-obligation form to get a call back; it will enable us to have a productive conversation.
Team Contact Information
Practise and develop your skills in a rewarding setting
Travel expenses and DBS check
Ongoing development
Social events
"I want to get more involved to help build a more cohesive, compassionate and altruistic society"
RJ Volunteer
"I enjoy the professionalism of Calm and it’s ongoing development with the core ethos of supporting all Londoners."
Neighbour Volunteer
"I really like the people I’ve met / worked with and I have a strong sense that Calm Mediation is a well-run, caring organisation."
Neighbour Volunteer
"I have been a neighbourhood mediator since 2008 and value the opportunity to help others to resolve things which are upsetting their lives."
Neighbour Volunteer
"The training was easy to understand and I will find it easy to implement in my working and personal life. The training was not boring because they used actives and role plays that made it easier to visualise."
